How long does an order from Peru take?
An order of alpaca products from Peru takes about 5 to 14 weeks from your deposit to your door. Production takes 2 to 8 weeks, and a door to door parcel then takes 15 to 30 working days. Your quotation comes before that, within 24 hours.
Step by step
From your order to your door
| Step | Who | How long |
|---|---|---|
| Send your order | You | One message |
| Quotation | The collective | Within 24 hours, and it holds for 14 days |
| Confirm and pay 50% | You | When you are ready, within the 14 days |
| Production | The workshop | 2 to 8 weeks |
| Check before despatch | The collective | Before the order leaves Peru |
| Pay the other 50% | You | Before despatch |
| Parcel to your door | The workshop, with Serpost | 15 to 30 working days from collection |
How to plan for a season
Count back from the day you want the pieces in your shop. With the longest times, that is 8 weeks of production and 30 working days by parcel, about 14 weeks in all. Tell the collective your date when you send your order.
Planning an order
Questions
More answers on ordering, payment, delivery and documents are on the questions page.
Open the question guideDoes a larger order take longer?
Production takes 2 to 8 weeks at every band. The collective confirms the time for your order on the quotation.
Can I collect the order sooner?
With ex works Lima, your own forwarder collects it, and the transit time depends on your forwarder.
When does production start?
When your 50% deposit is in.
Plan your order
Tell us the date you need it
Start your order
Send your sizes, colours and quantities. Your quotation is confirmed in 24 hours.
Start your order