Hermanos Alpaca Start your order
  1. Home
  2. Guides
  3. Door to door or ex works

Door to door or ex works: who pays what?

With door to door delivery, the workshop sends your order by parcel to your address and you pay the postage on your quotation. With ex works Lima, your own forwarder collects it and you arrange the rest. In both cases the buyer normally pays import VAT and any duty.

Side by side

Door to door first, ex works Lima second

Door to door and ex works Lima compared
 Door to doorEx works Lima
Who books the transportThe workshop, by parcel with Exporta Fácil and SerpostYou, with your own forwarder
Transport costPostage on your quotation, per box on real weightYour forwarder's invoice
Export from PeruThe workshopThe workshop
DocumentsSent with the orderReady for your forwarder
Time in transit15 to 30 working days from collectionSet by your forwarder
Import VAT and dutyNormally you, as the importerYou, as the importer
Who to askThe collective, at the quotationThe collective and your forwarder

Who pays VAT on a delivery to the door?

Door to door delivery works like the trade term DAP: the seller delivers to your address, and the buyer normally handles the import and pays duty and import VAT. A VAT registered business can normally deduct import VAT in its own VAT return. The rules differ per country, so the collective goes through them with you at the quotation.

Sources, read 3 November 2026

Choosing a delivery

Questions

More answers on ordering, payment, delivery and documents are on the questions page.

Open the question guide
Which delivery do most first orders use?

Door to door by parcel is the first option the collective offers. It needs no forwarder.

What is the maximum weight of a box?

Serpost charges each box on its real weight, up to 20 kg a box.

Do I need my own forwarder?

Only for ex works Lima. Door to door delivery does not need one.

Your delivery

Choose it when you send your order

Start your order

Send your sizes, colours and quantities. Your quotation is confirmed in 24 hours.

Start your order

Talk it through

Plan a video call with the collective.

Plan a video call

Get in touch

Ask a question first, by mail or by phone.

Questions?
Start your order Questions?